Trade FAQ
Answers to the most common questions from independent pet retailers.
Can I enquire about zero-stock products?
Yes. Products marked Available to Order may be included in an enquiry, with replenishment or production timing confirmed separately.
Are displayed prices final trade prices?
No. Trade pricing, MOQ and commercial terms are confirmed in the written response to your enquiry.
Where are products dispatched from?
All products in this catalogue are dispatched from China. Brand origin and dispatch origin are shown separately.
How do I confirm sizing?
Use the supplied reference charts and include exact SKUs in your enquiry. Sunny Paws will confirm the applicable chart or measurements before ordering.